Diploma Information Technology (ICT Systems Support)

Programme Overview:

This programme trains students in the area of ICT Systems Support, which includes information and communication technologies, system installation and configuration, system troubleshooting and maintenance, ICT user support, computer operational procedures and computer security. Students will also be trained in the area of software and information systems development and database management.These core areas are the most basic knowledge and skills required for students in their future workplace and study.

Students will also have the opportunity to experience 9 weeks of industrial training in related industry. The aim is to expose students to system and user support training, which will add value to their qualification and increase their employment opportunities.


2 years

Academic Progression:

Graduates may be admitted into Year 2 of:

Entry Requirements:

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Programme Outline:
  • Problem Solving and Programming
  • Information and Communication Technologies
  • Computer Installation and Configuration
  • Probability and Statistics
  • Computer Troubleshooting and Maintenance
  • Computer Operational Procedures
  • Web Design and Development
  • Computer Systems Architecture
  • Object-Oriented Programming Techniques
  • Fundamentals of Computer Networks
  • Systems Analysis and Design
  • Database Development and Applications
  • Discrete Mathematical Structures I
  • Discrete Mathematical Structures II
  • Cloud Computing for Business
  • Operating Systems
  • Introduction to Computer Security
  • ICT User Support
  • Industrial Training
Elective I (Choose 1):
  • Event-Driven Programming
  • Principles of Information Systems
Elective II (Choose 1):
  • Web Systems and Technologies
  • Business Organisation and Management
Elective III (Choose 1):
  • Mobile Application Development
  • Web Application Programming
Language, Mata Pelajaran Pengajian Umum (MPU) and Co-curricular Courses:

English Language, English for Communication, Bahasa Kebangsaan A, Pengajian Malaysia 2, Public Speaking, English for IELTS, Civic Consciousness and Volunteerism, Co-curricular

Career Prospects:
  • Junior Entry-level User Support Specialists
  • Junior Help-desk Support Staff
  • Junior IT Executives
  • Junior Programmers
  • Assistant Systems Analysts
  • Assistant Database Administrators

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