About Us

FAQs

Below is a list of common questions frequently asked by our users:

Do I need to make a Library membership card?
No. Your Student/Staff ID card is also your Library membership card.

What should I do if I lost my Student/Staff ID card?
You must report to the library staff at Information Counter, Level G, Main Library immediately to deactivate your library account. Alternatively, you may deactivate your library account online by logging in to Library InfoWeb. The steps are as follows:

Step 1: Click on “Login” tab on the top menu bar.    
   
Step 2: Enter your 'ID Barcode No. / IC No.' and password.
   
Step 3: Click on "My Account" tab on the top menu bar.
   
Step 4: Click on "I lost my card" button.

How do I gain entry to the Postgraduate Library? What is the passcode?
Postgraduate and EDP students as well as full-time lecturers can gain entry to the Postgraduate Library using their own student/staff ID card and passcode (last six digits of MyKad/Passport number).

Can alumni borrow library books?
Yes. Alumni (with Alumni Access card) can borrow library books, provided they have paid an annual library fee of RM50 and the required book deposits.
What is a Call Number?
A Call Number is a unique number (usually numbers and letters) that indicate an item’s shelving location in the library.
Does iDiscover replace Library InfoWeb?
No. iDiscover is a starting point for research and does not replace the Library InfoWeb. If you are having difficulties in finding a particular book in iDiscover, please try looking it up in Library InfoWeb instead.

What is the difference between iDiscover and Library InfoWeb?
The difference between iDiscover and Library InfoWeb is as follows:

No.

Description

iDiscover

Library  InfoWeb

1.

Search for books  

Yes

Yes

2.

Search for journals

Yes

Yes

3.

Search for full-text journal articles

Yes

No

4.

Access library account and circulation information

No

Yes

5.

Use Advanced Search

Yes

Yes

6.

Use Facets to refine search

Yes

Yes

7.

Related Search feature

Yes

No

8.

RSS feed feature

Yes

Yes

9.

Place an interlibrary loan / document delivery request

Yes

No

10.

Anytime, anywhere, any device access

Yes

Yes


How do I conduct a specific search using iDiscover?

To conduct a more specific search such as a particular book chapter or journal article, use Advanced Search.


Does iDiscover index the content from all the Library-subscribed online resources?

iDiscover does NOT index the content from online databases such as LawNet & Passport and also e-journals which requires username and password for access. Users need to search these resources separately.

What is Library InfoWeb?
Library InfoWeb is a web-based OPAC (Online Public Access Catalogue). To access Library InfoWeb, go to: http://infoweb.tarc.edu.my/

Do I need a password to search Library InfoWeb?
No password is required to search Library InfoWeb.

How do I login to Library InfoWeb?
You need to enter your 'ID Barcode No. / IC No.' and password. You do not need to include the hyphens in your IC number.

How do I obtain the password to login to Library InfoWeb?
You can request your password online by clicking on the "Request/ Reset password" link. The new password will be sent to your TAR UC Gmail.

What can I do with Library InfoWeb password?
You can use the Library InfoWeb password to:
  • check details of your library record.
  • renew Open Shelf books and/or Restricted Loan materials online.
  • place requests on checked-out (borrowed) Open Shelf books and/or Restricted Loan materials.
  • create and save book lists.
  • save a search for subsequent login to Library InfoWeb.
  • deactivate library account due to loss of ID card.

What can I do if I have forgotten the Library InfoWeb password?
You can reset your password by clicking on the "Request/ Reset password" link. A new password will be sent to your TAR UC Gmail.

Can I access Library InfoWeb from home or other off-campus locations?
Yes. Library InfoWeb is accessible at anytime, anywhere over the web.
How do I borrow Open Shelf book?
You can approach the library staff at the Circulation Counter 1, Level G, Main Library to borrow the Open Shelf books.

How do I borrow item from the Restricted Loan Collection?
You have to present your ID card and the call number of the item that you wish to borrow to the library staff at Circulation Counter 1, Level G, Main Library.

How do I return the library book or Restricted Loan material?
You have to approach Circulation Counter 1, Level G for the returning of Open Shelf book and the Restricted Loan item. You have to return the Red Spot book at the Circulation Counter 2, Level LG, Main Library.

How do I obtain a book that is not available in the Postgraduate Library or Main Library?
If a book is not held in the Postgraduate Library or Main Library’s collection, you can submit a request via interlibrary loan (ILL) service / document delivery service (DDS).
How do I renew items online?
You can renew borrowed Open Shelf books and/or Restricted Loan materials online by logging in to Library InfoWeb, provided:
  1. The item(s) is (are) not overdue;
  2. You have no overdue item or unpaid fines in your Library InfoWeb account;
  3. The item(s) has(have) not been reserved by another user or recalled by the Library Management prior to your attempt to renew;
  4. The item(s) has (have) not been renewed thrice online.

Items eligible for renewal may be renewed online up to three (3) times.

 
How do I place a request (reserve) online?
You can place a request on checked-out Open Shelf book or Restricted Loan material (which has "Due" status) online by logging in to Library InfoWeb. A maximum of 3 (three) items can be requested at one time.

How do I check the status of my request(s)?
You can check the status of your request(s) by logging in to Library InfoWeb. If the status of the item is listed as "Pending", this means that the item is still on loan. When the item is returned, the status will become 'Available for pickup', you should then receive the availability notice through your TAR UC Gmail.   
How do I login to access the Library’s online resources (online databases, e-books, e-journals, etc.)?
On the "Access to TAR UC Library Online Resources" login page, enter your TAR UC Intranet username and password.  

How do I do printing and photocopying in the Library?
Head on to Level 2A, Main Library and approach the staff in the Photocopy Room or purchase a stored-value card at the Ground Floor Main Printing Counter at Cyber Centre for printing and photocopying in the Postgraduate Library.
What can I do with the self-check station?
You can use the self-check station to borrow books at any time.

What is the password to use the self-check station?
The password to use the self-check station is the same as the Library InfoWeb password.

What can I do with the book drop machine?
You can use the book drop machine to return books at any time. Please insert one book at a time. Overdue fines (if any) can be paid during staffed service hours at the Service Counter, Postgraduate Library or at Circulation Counter 1, Level G, Main Library (during Main Library’s operating hours only).
Contact Us

TAR University College Library
Kuala Lumpur Main Campus
Tel: (6)03-4145 0123 Ext. 3229 / 3207
Mobile: (6)011-1068 2560
Email: library@tarc.edu.my

Map to TAR UC Library