Publication 2021

Paper 05

Capabilities And Service Provision by Learning Centers in Malaysia in Supporting Manufacturing Enterprise Digital Transformation Journey

Authors : Yong Chan Huang ; Lee Wah Pheng ; Christopher Lazarus ; Tan Kong Woun ; Lim Yee Mei

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Metadata:
Published in: International Conference on Digital Transformation and Applications (ICDXA) 2021
ICDXA 2021

Date of Conference:
25 - 26 October 2021

ISBN Information:
Electronic ISBN: 978-967-0115-08-5

DOI Information:

Publisher:
Tunku Abdul Rahman University of Management and Technology

Conference Location:
Kuala Lumpur, Malaysia

Abstract

Industry 4.0 offers a wide range of concepts and technology to help manufacturing entities, especially the small and medium sized businesses, to gain competitive advantage. As a result, the effective adoption of technologies in the fields of asset integration, digitalization and automation is contingent on the fulfilment of a plethora of challenging requirements. The role of learning centers to assist these businesses is paramount to ensure a successful journey for the country’s overall digital transformation. An exploratory quantitative survey was conducted in Malaysia to elucidate the capabilities and gaps of the learning centers in assisting the country to spearhead the Industry 4.0 (I4.0) roadmap. The main finding of the survey indicates that the learning centers are required to further equip themselves to act as a catalyst to help the manufacturing industry unlock their potential of I4.0 albeit there is also a need to enhance commercialization between the learning centers and manufacturing entities. The survey also found that learning centers should further enhance collaboration and affiliation with the primary industries in the country to further drive I4.0 in Malaysia. Another key outcome of the survey is the calling for the setting up for a one-stop-center for I4.0 services such as for policy enquiries, funding, including the provision and promotion of learning centers capabilities and availability which is paramount to support the manufacturing entities digital journey transformation.

Keywords: Industry 4.0, digital transformation, learning centers, manufacturing value chain


Authors

Yong Chan Huang [1] ; Lee Wah Pheng [2] ; Christopher Lazarus [3] ; Tan Kong Woun [4] ; Lim Yee Mei [5]

[1][2][3][4] Faculty of Engineering, Tunku Abdul Rahman University of Management and Technology, Kuala Lumpur, Malaysia

[5] GMCM Sdn Bhd, Kawasan Perindustrian Bukit Serdang, Seri Kembangan, 43300 Selangor, Malaysia

[1] yongch-wr20@student.tarc.edu.my

Cite Me

Plain Text:

C.H.Yong, W.P.Lee, L.Christopher, K.W.Tan, Y.M.Lim, "Capabilities And Service Provision by Learning Centers in Malaysia in Supporting Manufacturing Enterprise Digital Transformation Journey," International Conference on Digital Transformation and Applications (ICDXA) 2021, 2021, pp. 59-68, doi: https://doi.org/10.56453/icdxa.2021.1005.

BibTex:

@INPROCEEDINGS{ICDXA202105,
author={Yong, Chan Huang and Lee, Wah Pheng ; Christopher Lazarus ; Tan Kong Woun ; Lim Yee Mei},
booktitle={International Conference on Digital Transformation and Applications (ICDXA) 2021},
title={Capabilities And Service Provision by Learning Centers in Malaysia in Supporting Manufacturing Enterprise Digital Transformation Journey},
year={2021},
volume={},
number={},
pages={59-68},
doi={https://doi.org/10.56453/icdxa.2021.1005}}